Enjoy Longtree & Associates courses on-demand!
Complete this course at your convenience and on your schedule.
Note: This is a pre-recorded video course approved for 1.5 CE credits for Social Workers (SW), Case Managers (CCMC), Registered Nurses (RN) and Nursing Home and Assisted Living Administrators.
NAB approval: 20250727-3-A105148-DL. – Expires 7/27/2025
Social Work approval is for 1.5 non-clinical CE credits. – Expires 8/31/2026
RN approval expires 6/30/2025
CCMC approval expires 5/6/2025.
A certificate will be issued after the successful completion of the course.
Course Description
Behind Closed Doors: The Alarming Rise of Aggression within Healthcare Settings (Part 1 of 2)
Go to Part 2 of this course HERE
Is it legal to expect health care providers to risk physical violence in the workplace? How can employers create a safe environment for their employees while still providing care to residents in need? This seminar will delve into the various factors that contribute to this dilemma and its implications for healthcare workers in particular. Participants will gain a comprehensive understanding of how inadequate healthcare resources exacerbate the challenges faced by both patients and practitioners.
The Department of Health (DOH) recognizes the increasing incidents of workplace violence and urges management to implement protocols that address this serious issue. It is crucial for employers to take proactive measures such as conducting risk assessments, establishing reporting procedures, and providing training on conflict resolution and de-escalation techniques.
Learning Objectives:
After completing this course, healthcare workers will be able to:
- Identify the six functions of the behavioral health role: care management, educating, investigating, preventing, mediating, and advocating.
- Develop strategies for attention/affirmation/active listening, assessment, behavior management, building relationships, teamwork, and redirection
- Compare and contrast knowledge deficits, organizational barriers, personal maltreatment, and frustrations that may increase potentials for aggressive behaviors
- Develop skills in crisis intervention techniques to effectively manage potentially dangerous situations or emergencies that may arise within a behavioral health setting.
About the Presenter:
Laurie Loughney, BA Psych, CSW, LNHA, CALA, CDP, AHM, CADDCT, SHRM-CP, ICP
Laurie is the CEO of Longtree & Associates, a healthcare seminar and education company. Ms. Loughney shares her expertise in social work, administration, and ethical compliance via this and other outstanding seminars geared toward the eldercare setting. A NJ CSW, Ms. Loughney is an approved presenter for numerous social work seminars. Her work includes supporting social workers as a consultant in areas of development of ethics policy and procedures, cultural diversity and understanding the social worker’s role in person-centered eldercare.
Refund Policy:
Payments for LongtreeLive and Longtree On-Demand courses are non-refundable. Instead, registrants can opt to use their course credit for a different LongtreeLive or Longtree On-Demand course of equal or lesser value.
Purchase this course today!
Purchase this on-demand course today and earn 1.5 CE upon successful completion.
Note: CE credit approved for NAB, SW, CCMC, and RN.