Continuing Education Seminars

Health care organizations are tasked with the responsibility to recognize the importance of cultural competence as it relates to efficiency, quality, and equity in the delivery of older adult care. This seminar is designed to educate Board-Certified Case Managers and other healthcare professionals to deliver culturally sensitive care to an increasingly diverse patient population while taking into account ethical considerations. Studies indicate that 35% of patients older than age 65 will be from a racial or ethnic minority group by 2050, compared with 11% in 1970. These statistics will be explored in terms of how service providers are required to continue to expand our knowledge, sensitivity, and an understanding of institutionalized practices and systems that enhance and enrich the lives of our elders.
(Approved for NAB, RN, CCM and SW CE credits)

Social workers and other health care professionals are called upon to serve an ever-increasing volume of patients presenting with some form of dementia, whether due to impairments such as Alzheimer’s Disease, or due to brain injury.  This course examines some of the memory care information currently available, and how we apply these theories into actual best practices. This seminar will focus on care recommendations that can make a significant difference in an individual’s quality of life:  meaningful social work assessments; complementary pain management interventions and enhancing and enriching the lives of adults with dementia and family members with the use of social engagement.
(Approved for NAB, RN, CCM and SW CE credits)

This course aims to empower social workers and other health care professionals who provide pain management for those who suffer from chronic or acute pain episodes.  The serious misuse of opioids and anti-psychotic medications will be reviewed. 

You will learn how biological, psychological, and social factors interact to shape an individual’s experience of pain. Understanding these complex interactions will enable you to approach client care from a holistic perspective.  In addition to understanding the biopsychosocial model of pain, you will also explore various theoretical frameworks and evidence-based interventions for pain management. The course will delve into acceptance and commitment therapy (ACT) and mindfulness-based techniques, among others.

Throughout the course, emphasis is placed on fostering empathy, compassion, and cultural sensitivity when working with diverse populations experiencing chronic pain. By examining how social determinants such as socioeconomic status, race/ethnicity, gender identity, and age can impact an individual’s access to healthcare resources or influence their response to treatment options, you will be better equipped to provide inclusive care tailored to each client’s unique needs. Furthermore, alternative interventions like acupuncture, massage therapy, or chiropractic care may be presented as complementary options for addressing chronic pain symptoms.
(Approved for NAB, RN, CCM and SW CE credits)

Providing effective mental health support for older adults residing in long-term care settings is crucial due to the unique challenges they face. This course aims to equip mental health professionals, specifically social workers, with the necessary knowledge and skills to address these challenges and foster an integrated approach toward supporting individuals with mental health concerns. Understanding the impact that mental health issues have on older adults within a long-term care setting is essential for providing appropriate interventions and support systems. Participants will explore how a mental health diagnosis such as depression, anxiety, or cognitive decline can affect the elderly patient’s overall well-being and quality of life.
(Approved for NAB, RN, CCM and SW CE credits)

Is it legal to expect health care providers to risk physical violence in the workplace? How can employers create a safe environment for their employees while still providing care to residents in need?  This seminar will delve into the various factors that contribute to this dilemma and its implications for Social Workers in particular. Participants will gain a comprehensive understanding of how inadequate healthcare resources exacerbate the challenges faced by both patients and practitioners. The Department of Health (DOH) recognizes the increasing incidents of workplace violence and urges management to implement protocols that address this serious issue. It is crucial for employers to take proactive measures such as conducting risk assessments, establishing reporting procedures, and providing training on conflict resolution and de-escalation techniques.
(Approved for NAB, RN, CCM and SW CE credits)

This seminar provides a synopsis of the World Health Organization’s Global Report on Ageism to assist in elevating the level of competency, awareness and sensitivity regarding ageism issues in healthcare. Topics covered include the scale of ageism, the nature of ageism, the impact of ageism, the determinants of ageism and the three strategies to reduce ageism as outlined in the WHO report.
(Approved for NAB, RN, CCM and SW CE credits)

As the healthcare landscape continues to evolve rapidly, it is essential for  health care professionals, such as nurses, social workers, administrators, leaders to acknowledge their own vulnerabilities and seek out resources for self-care and stress management.

This includes fostering a culture of open communication and empathy within their organizations, prioritizing mental health services for both staff members and them, and actively working towards solutions that address the underlying causes of workforce stress.

By dismantling the myth of leadership immunity and promoting a holistic approach to well-being in healthcare settings, leaders can support their teams more effectively during these challenging times. Additionally, by taking care of their own mental health needs, they can model healthy behaviors for others in the organization and contribute to a more sustainable future for the entire workforce,  instability, and personal struggles with mental health.
(Approved for NAB and RN CE credits. SW CE approval is pending)

This seminar will delve into the role of the health care professional to assess and reevaluate the potential for conflict escalation in order to effectively intervene before situations worsen.   Steps will include the critical priority to o employ assertive communication techniques to defuse defensive behaviors when intervening verbally. Prioritize safety and use appropriate training to determine the most suitable interventions that are reasonable, proportional, and considerate of least restrictive measures as a last resort approach.

The attendees will learn of safety intervention strategies with precision to mitigate risks and ensure the well-being of all involved parties when faced with imminent harm or danger.
(Approved for NAB, SW and RN CE credits)

Health care organizations are tasked with the responsibility to recognize the importance of cultural competence as it relates to efficiency, quality, and equity in the delivery of older adult care. This seminar is designed to educate Board-Certified Case Managers and other healthcare professionals to deliver culturally sensitive care to an increasingly diverse patient population while taking into account ethical considerations. Studies indicate that 35% of patients older than age 65 will be from a racial or ethnic minority group by 2050, compared with 11% in 1970. These statistics will be explored in terms of how service providers are required to continue to expand our knowledge, sensitivity, and an understanding of institutionalized practices and systems that enhance and enrich the lives of our elders.
(Approved for NAB, RN, CCM and SW CE credits)

Social workers and other health care professionals are called upon to serve an ever-increasing volume of patients presenting with some form of dementia, whether due to impairments such as Alzheimer’s Disease, or due to brain injury.  This course examines some of the memory care information currently available, and how we apply these theories into actual best practices. This seminar will focus on care recommendations that can make a significant difference in an individual’s quality of life:  meaningful social work assessments; complementary pain management interventions and enhancing and enriching the lives of adults with dementia and family members with the use of social engagement.
(Approved for NAB, RN, CCM and SW CE credits)

This course aims to empower social workers and other health care professionals who provide pain management for those who suffer from chronic or acute pain episodes.  The serious misuse of opioids and anti-psychotic medications will be reviewed. 

You will learn how biological, psychological, and social factors interact to shape an individual’s experience of pain. Understanding these complex interactions will enable you to approach client care from a holistic perspective.  In addition to understanding the biopsychosocial model of pain, you will also explore various theoretical frameworks and evidence-based interventions for pain management. The course will delve into acceptance and commitment therapy (ACT) and mindfulness-based techniques, among others.

Throughout the course, emphasis is placed on fostering empathy, compassion, and cultural sensitivity when working with diverse populations experiencing chronic pain. By examining how social determinants such as socioeconomic status, race/ethnicity, gender identity, and age can impact an individual’s access to healthcare resources or influence their response to treatment options, you will be better equipped to provide inclusive care tailored to each client’s unique needs. Furthermore, alternative interventions like acupuncture, massage therapy, or chiropractic care may be presented as complementary options for addressing chronic pain symptoms.
(Approved for NAB, RN, CCM and SW CE credits)

Providing effective mental health support for older adults residing in long-term care settings is crucial due to the unique challenges they face. This course aims to equip mental health professionals, specifically social workers, with the necessary knowledge and skills to address these challenges and foster an integrated approach toward supporting individuals with mental health concerns. Understanding the impact that mental health issues have on older adults within a long-term care setting is essential for providing appropriate interventions and support systems. Participants will explore how a mental health diagnosis such as depression, anxiety, or cognitive decline can affect the elderly patient’s overall well-being and quality of life.
(Approved for NAB, RN, CCM and SW CE credits)

Is it legal to expect health care providers to risk physical violence in the workplace? How can employers create a safe environment for their employees while still providing care to residents in need?  This seminar will delve into the various factors that contribute to this dilemma and its implications for Social Workers in particular. Participants will gain a comprehensive understanding of how inadequate healthcare resources exacerbate the challenges faced by both patients and practitioners. The Department of Health (DOH) recognizes the increasing incidents of workplace violence and urges management to implement protocols that address this serious issue. It is crucial for employers to take proactive measures such as conducting risk assessments, establishing reporting procedures, and providing training on conflict resolution and de-escalation techniques.
(Approved for NAB, RN, CCM and SW CE credits)

This seminar provides a synopsis of the World Health Organization’s Global Report on Ageism to assist in elevating the level of competency, awareness and sensitivity regarding ageism issues in healthcare. Topics covered include the scale of ageism, the nature of ageism, the impact of ageism, the determinants of ageism and the three strategies to reduce ageism as outlined in the WHO report.
(Approved for NAB, RN, CCM and SW CE credits)

Every 67 seconds someone in the United States develops Alzheimer’s Disease or a related form of dementia. This course serves as a platform for social workers and other professionals to gain a deeper understanding of various aspects of the disease, including diagnosis, treatment, emotional and behavioral management, and caregiver support. This course, developed and approved by the National Council of Certified Dementia Practitioners, is a prerequisite toward becoming a Certified Dementia Practitioner.
(Approved for NAB CE credits in-person and distance learning)

As the healthcare landscape continues to evolve rapidly, it is essential for  health care professionals, such as nurses, social workers, administrators, leaders to acknowledge their own vulnerabilities and seek out resources for self-care and stress management.

This includes fostering a culture of open communication and empathy within their organizations, prioritizing mental health services for both staff members and them, and actively working towards solutions that address the underlying causes of workforce stress.

By dismantling the myth of leadership immunity and promoting a holistic approach to well-being in healthcare settings, leaders can support their teams more effectively during these challenging times. Additionally, by taking care of their own mental health needs, they can model healthy behaviors for others in the organization and contribute to a more sustainable future for the entire workforce,  instability, and personal struggles with mental health.
(Approved for NAB and RN CE credits. SW CE approval is pending)

This seminar will delve into the role of the health care professional to assess and reevaluate the potential for conflict escalation in order to effectively intervene before situations worsen.   Steps will include the critical priority to o employ assertive communication techniques to defuse defensive behaviors when intervening verbally. Prioritize safety and use appropriate training to determine the most suitable interventions that are reasonable, proportional, and considerate of least restrictive measures as a last resort approach.

The attendees will learn of safety intervention strategies with precision to mitigate risks and ensure the well-being of all involved parties when faced with imminent harm or danger.
(Approved for NAB, SW and RN CE credits)

To teach SW, RN, CALA, LNHA and other professionals to utilize a cultural competence model without simultaneously incorporating a cultural humility approach fall short of both in real practice. To address these risks, this seminar will explore the concept of cultural humility, that is, an orientation to care that is based on self-reflexivity, appreciation of patients’ lay expertise, openness to encouraging person-centered and self-determination with patients, and to continue learning from one’s patients. We also briefly discuss our own cultural humility training.
(Approved for NAB, and RN CE credits)

Effective communication positively affects many aspects of the system and its stakeholders.  It allows patients to feel respected and safe to openly communicate their beliefs, fears, and questions in order to receive effective treatment especially at the end of life.  This course will examine how advance care planning is the first line of communication between all stakeholders and barriers to effective communication in healthcare settings, how to  maximize limited time to build trust and relationships with all stakeholders, and how to use  effective communication techniques so that optimum care is provided at the end of life.  Attendees will assess their individual and organizational communication styles/beliefs/biases in efforts to enhance and increase their community approval ratings.  Various communication techniques and the role of end of life doulas will be shared as resources to bridge limited time restraints in healthcare settings between stakeholders so that communication efforts and optimum care are maximized
(Approved for NAB in-person only, and RN CE credits)