Enjoy Longtree & Associates courses on-demand!
Complete this course at your convenience and on your schedule.

Note: This is a pre-recorded video course approved for 1.25 CE credits for Social Workers (SW), Registered Nurses (RN), and Nursing Home Administrators (NAB).
Social Work approval is for 1.25 Non-Clinical CE credits. – Expires 8/31/2026
RN approval expires 6/30/2027
NAB approval: 20270408-1.25-A121037-DL (from 4/9/2026-4/8/2027)
A certificate will be issued after the successful completion of the course.


Course Description

Master the Art of Calm: Top De-escalation Tips Revealed!

This seminar equips health care professionals to recognize early signs of conflict and intervene before behaviors escalate. Participants will learn assertive communication techniques and trauma-informed response strategies to safely de-escalate distress and reduce risk in care settings.

Learning Objectives:

After completing this course, healthcare workers will be able to:

  • Define common mental health disorders seen in care settings.
  • Apply a person-centered, trauma-informed approach when responding to distress.
  • Interpret distress behaviors and implement de-escalation strategies.
  • Identify preventive strategies that reduce escalation risk.
  • Assess crisis levels and respond appropriately.

About the Presenter:

Laurie Loughney, BA Psych, CSW, LNHA, CALA, CDP, AHM, CADDCT, SHRM-CP, ICP

Laurie is the CEO of Longtree & Associates, a healthcare seminar and education company. Ms. Loughney shares her expertise in social work, administration, and ethical compliance via this and other outstanding seminars geared toward the eldercare setting.  A NJ CSW, Ms. Loughney is an approved presenter for numerous social work seminars. Her work includes supporting social workers as a consultant in areas of development of ethics policy and procedures, cultural diversity and understanding the social worker’s role in person-centered eldercare.

Refund Policy:

Payments for LongtreeLive and Longtree On-Demand courses are non-refundable. Instead, registrants can opt to use their course credit for a different LongtreeLive or Longtree On-Demand course of equal or lesser value.


Purchase this course today!

$19.99

Purchase this on-demand course today and earn 1.25 CE upon successful completion.

Note: CE credit approved for NAB, SW, and RN.